Service Integration and Management
A new and efficient way for multi-provider management. Bringing clarity to the complex business world.
Service Integration and Management (SIAM), is the future-oriented framework for efficient multi-provider management. SIAM is a rapidly growing, ITIL-based management model that is used in complex environments with many different service providers. As with ITIL, SIAM is guidebook to best manage service providers in a multi-provider environment.
What is new, if I use SIAM?
- Introduction of the Service Integrator Function
- Business Focus